Go City: Madrid Explorer: up to 7 Attractions in 30 Days - Reviews

Rating of the activity

5.70 / 10

5.6666666666667 6 reviews | 963 travellers

Customer scoring

Type of traveler

Traveling alone (3)

Couple (2)

Group of friends (0)

With small children (0)

With older children (0)

Reviews from real clients who booked our products.

See only reviews with text

May / 26 / 2026

Mariana Torres

Mexico

I travelled by myself

Pésimo servicio, un día antes de nuestra visita al Palacio Real cancelaron el tour sin opción a reagendarlo porque ya no había espacio, después a mi compañera quien hizo la reserva el PR le cobró una penalización por no asistir. Días después cuando quise utilizar otra de las actividades de mi pase, no pude hacerlo porque aparecía que ya había sido utilizada, lo reporté con Go City y no me dieron solución has 48 horas después y en ese momento yo ya no estaba en el país y no sirvió de nada.

Terrible service. The day before our visit to the Royal Palace, they canceled the tour with no option to reschedule because there was no space available. Then, my companion, who made the reservation, was charged a penalty for not showing up. Days later, when I wanted to use another activity on my pass, I couldn't because it showed that it had already been used. I reported it to Go City, and they didn't provide a solution for 48 hours, by which time I was no longer in the country, and it was useless.

I travelled by myself

En la descripción de la actividad incluimos un archivo adjunto en el que se especifica todo lo incluido en el pase. Los horarios de apertura de los lugares a visitar y el proceso de reserva los establece la gestora de cada uno. Sentimos las molestias que esto pueda ocasionar. Translate this opinion into English.

The activity description includes an attached file detailing everything included in the pass. Opening hours and booking procedures for each site are determined by its respective management. We apologize for any inconvenience this may cause. Opinion translated. Show original.

May / 03 / 2026

Aline Ribeiro Silva

São Paulo, Brazil

I travelled by myself

Ótimo custo benefício Translate this opinion into English.

Excellent value for money. Opinion translated. Show original.

I travelled by myself

Oct / 20 / 2023

Sergio

Italy

I travelled with my partner

molte attivita' su prenotazione non percorribili se l'acquisti all'ultimo minuto. per il resto cio' che si poteva fare era di buona qualita'. il consiglio e' di non acquistarlo all'ultimo momento

many activities require booking and are not accessible if you buy at the last minute. otherwise, what could be done was of good quality. the advice is not to purchase it at the last moment

I travelled with my partner

Sul nostro sito web abbiamo inserito un file allegato che specifica tutto ciò che è incluso nel pass. Gli orari di apertura dei luoghi da visitare e le modalità di prenotazione sono stabiliti dal gestore di ciascuno di essi. Ci scusiamo per gli eventuali disagi che ciò può causare.

Sep / 29 / 2023

Danielle Parent

Québec, Canada

I travelled by myself

J'avais acheté le Madrid Pass pour 4 attractions à 84e. Cependant à part le tour de ville en autobus je n'ai pas pu l'utiliser pour d'autres attractions, même en me rendant sur place au guichet d'achat de billet. Incapable de l'activer... J'en ai été décue...puisque je n'ai pas pu acheter d'autres billets. suggestion: pouvoir choisir activité, date et heure lors de l'achat et ainsi en profiter.

I had purchased the Madrid Pass for 4 attractions for €84. However, apart from the city bus tour, I couldn't use it for other attractions, even when going to the ticket purchase counter. Unable to activate it... I was disappointed... since I couldn't buy other tickets. Suggestion: to be able to choose activity, date, and time when purchasing and thus enjoy it.

I travelled by myself

Nous avons pu confirmer que le pass que vous avez réservé chez nous a fonctionné correctement. Dans le bon que nous vous avons remis, nous avons précisé que, pour certaines des activités incluses, il est nécessaire de se rendre dans notre magasin de Madrid (Montera) pour imprimer le billet d'accès. Nous sommes désolés que vous n'ayez pas pu le lire à temps.

Jun / 13 / 2023

Philippe

Lausanne, Switzerland

I travelled with my partner

Impossible de profiter de 4 sur 5 activités. En effet, il faut confirmer certaine sur internet et tout est complet lors de notre séjour. AUCUN coupe file n'est effectif, et certains musées n'ont pas de partenariat direct avec Civitalis. Il faut trouver le représentant qui est bien caché à l'extérieur du musée parfois. Le plus mauvais investissement possible quand on visite Madrid!

Impossible to enjoy 4 out of 5 activities. Indeed, some need to be confirmed online and everything is fully booked during our stay. NO fast track is effective, and some museums do not have a direct partnership with Civitalis. You have to find the representative who is well hidden outside the museum sometimes. The worst investment possible when visiting Madrid!

I travelled with my partner

Les instructions sur la manière et le lieu de validation de la carte sont données dans les informations envoyées. Nous sommes désolés si cela n'a pas été utile. Nous continuerons à nous efforcer de fournir le meilleur service possible.

Jun / 02 / 2023

Anonymous

66.27

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Go City: Madrid Explorer: up to 7 Attractions in 30 Days - Reviews

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